If your Galaxy Note 7 is running slower than usual or has stopped working altogether then rebooting or resetting your device can help out a lot of performances issues and this guide will walk you through all the steps you need to know.
If your device is running slowly, is unresponsive or if an app isn’t working properly, you’ll want to reboot your device, or perform a soft reset. This is the smartphone equivalent of unplugging it and plugging it back in again. If you need to restart your Galaxy Note 7, you should try this method:
How to restart the Galaxy Note 7 (soft reset)
- Turn the display on by pressing the power
- Once the display is on, press and hold the power
- After a few seconds, you’ll see an option to Restart your phone.
- Tap Restart once more.
- Your Galaxy Note 7 will now restart.
If your phone isn’t responding at all, try the following method:
- Press and hold the powerand volume down
- After 12 seconds the phone should restart itself.
How to restart the Galaxy Note 7 (hard reset)
- From the home screen, open the app drawer.
- Open the Settings
- Scroll down until you find the Cloud and accounts
- Select Cloud and accounts.
- Scroll down until you find the Backup and reset
- Select Backup and reset.
- Scroll down to and tap on Factory data reset.
- Tap Reset phone.
- Enter your PIN or password (if you have one set up).
- Tap OK.