- 1 Method 1 of 6
- 2 Restart your Windows 10 PC
- 3 Method 2 of 6
- 4 Disconnect your PC from power source and reconnect after 15 mins
- 5 Method 3 of 6
- 6 Connect the USB drive to another port
- 7 Method 4 of 6
- 8 Update the USB driver
- 9 Method 5 of 6
- 10 Update Generic USB Hub(s) drivers
- 11 Method 6 of 6
- 12 Reinstall USB drives
The “USB device not recognized” message appears when the system fails to recognize a connected drive or device. Although there is no stated solution for this but you can try the following procedures and see if any one of them works for you.
Method 1 of 6
Restart your Windows 10 PC
Most of the times small bugs and issues are fixed with just a simple restart of the system. So just reboot your system and see if the issues are fixed. Remove the USB while performing a reboot and then connect it afterwards.
Method 2 of 6
Disconnect your PC from power source and reconnect after 15 mins
This method does work when you are getting USB device is not recognized error. In order to disconnect your PC from the power supply, shut down your PC first and then unplug the cable. Wait for 10 and 15 minutes before plugging the cable and turning on your PC.
Method 3 of 6
Connect the USB drive to another port
This might not work for all the time, but you might not get USB device not recognized notification when you connect the USB drive to a different port. If you’re on a desktop computer, we suggest you connect the USB drive or device to the USB port located back of the computer.
Method 4 of 6
Update the USB driver
Step 1: Open Device Manager.
Step 2: Expand Universal Serial Bus controllers and see if there are any unknown USB device. If there is an Unknown USB device, right-click on it, click Update Driver Software, click Search automatically for updated driver software to let Windows 10 automatically download and install the latest drivers.
Method 5 of 6
Update Generic USB Hub(s) drivers
Step 1: Open the Device Manager, expand Universal Serial Bus controllers to see one or more Generic USB Hubs.
Step 2: Right-click on the first (if there are two or more) Generic USB Hub, click Update Driver Software, click Browse my computer for driver software, click Let me pick from a list of device drivers on my computer, select Generic USB Hub, and then click Next button.
In a few seconds, you should see “Windows has successfully updated your driver software” message.
Method 6 of 6
Reinstall USB drives
Step 1: Right-click on the Start button on the taskbar to see the power user menu and then click Device Manager to open the same.
Step 2: Expand Universal Serial Bus Controllers tree. Right-click on the first entry, click Uninstall option, and then click OK button when you see the confirmation dialog. Do this for all entries under Universal Serial Bus controllers.
Step 3: Finally, in order to install drivers again, please restart your PC once.
Windows might fail to install USB drives. In that case, you need to use the previously created restore point to restore your PC.